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Improve quality, increase productivity and exceed customer expectations

August 5th, 2013

Improve quality, increase productivity and exceed customer expectations

francare

Excellence is an art that can only be achieved by constant exercise.
We are what we repeatedly do.
Excellence, then, is not an act, but a habit.”
Aristotle

The quality of service and satisfaction of our customers have always been an integral part of the culture and values of our company.

This continuous approach towards quality, along the same convictions that the higher managers, have chosen to consolidate its management system in accordance with existing quality requirements of ISO 9001: 2015.

Intensive training sessions and qualitative surveys are continuously carried out to ensure increasing productivity and exceptional quality.

The constant performance enhancement is a FRANCARE priority. In this regard, the seminar that was organized at the “Château de Montvillargenne” Horizon 2020 is a move that proves and ensures our quality that aims towards the continuous improvements of the key factors for the success of the company.

The results of this seminar was to identify the new business needs and thus achieve a recasting of the organization and sales structures, implement audit systems, quality control and continuous training in order to ensure efficient and progressive services

Thanks to exchanges between the representatives of all departments, FRANCARE launched out new challenges to consolidate its place of leader, to reinforce his partnerships and to multiply its projects throughout the world.

Our strong spirit of conquest and solidarity, values shared within the Group, lead us, to permanently improve our performance and to anticipate new market trends.

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